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Home›Consumer demand›Kyruus Announces Record Customer Growth in 2021, Welcoming HealthSparq and Connecting Millions to Care

Kyruus Announces Record Customer Growth in 2021, Welcoming HealthSparq and Connecting Millions to Care

By Marsha A. Jones
February 3, 2022
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BOSTON–(BUSINESS WIRE)–Kyruus, the leader in provider sourcing and scheduling solutions for healthcare organizations, today announced the results of an unprecedented year in which it significantly expanded its customer base and reach in the marketplace in the payer space. Following the acquisition of guidance and transparency company HealthSparq, the combined organization increased its annual revenue by more than 150%.

Kyruus welcomed more than 25 new healthcare provider organizations to its customer community in 2021 and now serves 300,000 providers in many of the country’s largest healthcare systems, hospitals and medical groups. To meet growing consumer demand for digital self-service, Kyruus has expanded its award-winning online scheduling platform, allowing users to self-schedule COVID-19 vaccines and other diagnostic and care appointments. preventive. In addition to its existing integrations with Epic and Cerner’s EHR systems, the company joined the athenahealth Marketplace program to facilitate direct appointment scheduling in the athenahealth EHR as it solidified its commitment to serve smaller medical groups. Overall, Kyruus ProviderMatchⓇ usage soared in 2021, with users booking nearly one million appointments through the platform, representing a 140% year-over-year increase.

HealthSparq added a host of new paying customers as health plans continued to prepare for federal pricing transparency mandates and chose to partner with the leading provider of healthcare advice and transparency in the space. By expanding its portfolio of solutions to offer enhanced provider data, HealthSparq has supported the success of Geisinger Health Plan by sharing stronger and more accurate information with its members. Overall, more than 90 million health plan members now have access to HealthSparq’s solutions and usage has seen a significant increase in 2021, with users and searches increasing by 26% and 24%, respectively. .

“Combining Kyruus and HealthSparq has been an extremely important step in our journey as we address fundamental challenges in healthcare,” said Graham Gardner, MD, Founder and CEO of Kyruus. “Together, we’re breaking down barriers between payers and providers and giving healthcare consumers seamless access to the information they need in a way no one else in the industry can replicate. I’m proud that we are growing as a business, but even more driven by the fact that we are making healthcare work better for millions of people.

About Kyruus

Kyruus helps healthcare organizations connect people with the right care through their key access points. The company’s provider referral search and planning platform enables leading health systems, hospitals and medical groups nationwide – spanning more than 300,000 providers – to attract and retain patients with a modern and consistent access experience. Robust provider data management forms the foundation of the platform, helping people find the right providers and care settings for their needs based on rich, system-wide information. To expand its impact on care navigation, Kyruus acquired HealthSparq in 2021 to connect payer and provider access channels like never before. To learn more about why A Better Match Means Better Care®, visit www.kyruus.com.

About HealthSparq

At HealthSparq, we help people make smarter healthcare choices by partnering with health plans to share cost and quality information about doctors, hospitals, medical services and medications. Serving more than 90 million members nationwide, we put people at the heart of everything we do by conducting ongoing usability testing, turning consumer research into product innovations, hosting industry panels featuring everyday people and bringing human stories to the fore through our #WTFix Campaign. Using this information, we create solutions to help people understand and navigate the healthcare system better than ever.

Born inside a health plan in Portland, OR, we’ve grown since our company was founded in 2012. In 2021, we joined Kyruus, the leader in provider sourcing and planning solutions for organizations to pursue a common vision of connecting people to the right care. Contact us at HealthSparq.com or tweet us @HealthSparq.

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